Online Scheduling
 

Anna T. Lukic D.D.S., M.S., P.A.

 
 
 

Important Information Regarding COVID-19

REOPENING MAY 11th, 2020

::Update on 4/29/2020: 

To our patients at Dentistry at the Lake:
 

We are happy to inform you that our office will be open starting May11th, 2020.  With that said, there are a few things we would like our patients to know prior to us reopening.  We would like to first start by saying that we hope this letter finds you and your family in good health.  Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

 

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

 

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

 

  • Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.

  • We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.

  • You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.

  • Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.

  • We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

    We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 704.209.9913 or schedule online on our website (button located at the top right of the website).

    Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

    Sincerely,

    Dr. Lukic and Team at Dentistry at the Lake

 

 

The Iredell County Health Department recommends anyone who has symptoms of COVID-19 or who thinks they may have COVID-19 should be tested.  Individuals should contact their primary care doctor over the phone first and not in person so that the health of others are protected.  

Here are a list of 5 testing centers for COVID-19 in Iredell County:

  • Piedmont HealthCare Urgent Care – Statesville — (833) 463-6742 

  • Piedmont HealthCare Express Care – Mooresville — (833) 463-6742 

  • Iredell Memorial Hospital — (704) 873-5661 

  • Davis Regional Medical Center — (704) 873-0281 

  • Statesville Family Medicine (must be currently established patient — (704) 838-1234

 

::Updated on 4/29/2020::

 

While we are still only seeing true dental emergencies until May 11th, we want to let our patients know that we are still working hard.  Dr. Lukic and her team are implementing new protocols and measures to ensure that our patients get the upmost care when we re-open.  These changes will help protect both our patients and team from COVID-19.

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In recognition of the continued spread of the COVID-19 virus, we understand that our patients have questions regarding their future dental appointments or treatment.  As dedicated healthcare professionals, Dr. Lukic and her team are taking every measure to ensure that the health and safety of all our patients are well protected.   

Per the recommendation of the American Dental Association and the Center for Disease Control, our office will be temporarily closed so that we can help to "flatten the curve" of COVID-19 and reduce any transmission of the cornonavirus.  We will still be open for patients have a true dental emergency.   

We are monitoring the situation daily and as of now, our office is expected to open May 11th, 2020.  If you have an appointment before then, our team will be calling you to reschedule your appointment.  Due to our reduced business hours, if you are not able to speak to anyone about your scheduled appointment please call our office at 704.209.9913 and leave a message.  A team member will return your call within the next 1-2 business day(s) to reschedule your appointment or answer any questions you may have.  If you are having a true dental emergency, please leave a messae and a team member will call you within the next business day to schedule an appointment.     

We appreciate your patience and understanding and thank you in advance for your cooperation with us during this time.  If you have any questions, don't hesitate to call our office or email us at 704.209.9913.  We are here to help.  

For additional information, including any procautions you may take to protect the health and safety of you and your family, please visit the following sites: